[GRAPHIC: Thank you cards]

FEMALE VOICE: Craig, I don't know how to thank you for your tireless efforts over the past three years and I am deeply appreciative...

CRAIG SMALL: There is nothing more gratifying than looking at the big picture when a case is over; you know recognizing that you, you met someone who you didn't know, you got to know, you helped them through their case and then getting a thank you note from them in the end thanking you for your hard work.

[GRAPHIC: Thank you cards]

FEMALE VOICE: I want to thank you for your advise and expertise. It was and still is on some days difficult to accept that one event so affected and changed my life and my career and my health.

[GRAPHIC: Thank you note]

FEMALE VOICE: Craig, you are an excellent lawyer and possess the rare gift of sincere passion in what you believe. I am more grateful.

CRAIG SMALL: A settlement check and getting paid is nice, but a, you know a thank you note, the thank you note that I might get from you, or, or that I get from other people I've represented is--it's, it warms your heart. It's gratifying. It's, it's a nice--it's icing on, on the cake for a good job done. And, yeah, it means a lot.

[GRAPHIC: Craig Z. Small Personal Injury Attorney 716-462-6618]